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Accommodation Coordinator

The Organisation

Our customer is a non-government organisation that was founded in 1984. This organisation provides services to enhance the quality of life for adults living with an Acquired Brain Injury through assessment and referral services, supported accommodation, independent living programs and community training and education.

The Role

Our customer is seeking a full time Accommodation Coordinator located on Brisbane’s North Side. The Accommodation Coordinator reports to the Service Manager and will be responsible for the provision of quality services for clients residing in accommodation support houses. The role will be based at the services in Deception Bay, Caboolture and Narangba. Travel to Head Office in Central Brisbane will be required with a work vehicle available for use.

Key responsibilities:

  • Evaluate and monitor all services to clients to ensure quality crisis intervention and case management services are provided
  • Manage a group of front line support staff by providing mentoring, completing performance appraisals and working collaboratively to achieve quality outcomes
  • Complete timely administrative duties including reporting requirements and compiling staff rosters
  • Build and sustain positive relationships with clients, families, staff and stakeholders, developing and maintaining relationships within the community to promote an active support network
  • Provide effective and individualised case management for people including determining individual’s goals, identifying and supporting client needs and managing complex behaviours
  • Maintain a high level of records management, adhering to confidentiality and organisational policy and procedures
  • Manage staff rostering and daily supervision for the direct care staff.

To be Successful:

  • Tertiary Qualifications in Human Services, Community Services, Disability Services or related field
  • Demonstrated experience coordinating service delivery for people with a disability, mental health concerns or similar.
  • Experience working with individuals with an Acquired Brain Injury highly desirable
  • Demonstrated experience in a supervisory role, including experience with compiling staffing rosters
  • Demonstrated case management experience supporting individuals with high and complex needs, including the development of individualised plans for clients to achieve personal goals
  • Knowledge of statutory requirements within the disability sector, including Disability Service Standards or ability to acquire
  • Well-developed analytical skills and ability to problem solve using negotiation and conflict resolution skills
  • Ability to provide individualised service delivery and be responsive to the changing needs of the clients
  • Ability to clearly articulate and develop reports and other written documentation using
  • Microsoft Office programs
  • Possession of an Open Qld Drivers licence
  • Possession of a Positive Notice Card or ability to acquire

Salary & Benefits

The salary is paid from $59,000-$64,000 depending on qualifications and experience, plus super and salary packaging options. A vehicle and phone will be available for work purposes.

Job ID:

153117

Location:

Deception Bay

Closing Date:

26/09/2014



Counsellor - Women's Health (p/time & f/time)

About the Organisation

This not for profit community based organisation provides a National service to vulnerable families, children and young people. This well-established organisation works from an ethos of social justice, strengths based and woman-focussed frameworks, engaging with communities to inspire a sense of belonging and social change through pursuing innovation and progress to overcome barriers and opposition. This organisation delivers approximately 145 services from 63 locations across NSW, Queensland, Victoria and the Northern Territory.

About the Role

On behalf of our customer we are seeking an experienced counsellor to work within the Centre for Women, Children and Family Health. This is a permanent full time role located in the Campbelltown region. Travel one day per week within business hours to provide outreach services to other sites may be required.

Part time and full time positions available.

Key Responsibilities

  • Respond to and address the physical, emotional and social needs of women affected by domestic and family violence
  • Engage in culturally appropriate ways to address barriers of access and health needs for Aboriginal women and their children
  • Provide education and information to internal staff and other service providers to adopt a respectful and responsive work practice to promote positive health and wellbeing
  • Provide crisis, short and longer term counselling for women impacted by domestic and family violence
  • Provide therapeutic case management support to address the impact and effects of violence and abuse and work within a woman-focused and strengths based practice framework
  • Assess risk and develop safety plans for women where there are significant indicators leading to self-harm, violence and child protection concerns
  • Provide information, referral and advocacy to assist women to access relevant community based services
  • Plan, develop and co-facilitate innovative group work and health promotion workshops
  • Participate in the delivery of outreach services as negotiated
  • Develop and maintain working relationships with key stakeholders

To Be Successful

  • Completed Degree qualifications in Social Work, Psychology, Human Services or similar essential
  • Demonstrated significant experience providing counselling services to women affected by domestic violence
  • Demonstrated experience providing crisis intervention and case management supports to address immediate needs and longer term goals
  • Demonstrated knowledge of the complex dynamics of domestic violence and the impact and effects of violence and trauma on the health of women and their children
  • Demonstrated working knowledge of the relevant legislation relating to domestic violence, mental health and child protection
  • Experience in planning and facilitating groups and health promotion activities
  • Demonstrated ability to engage in a culturally appropriate and sensitive manner
  • Well-developed liaison, advocacy and negotiation skills
  • Sound verbal and written skills, including use of Microsoft Office Suites and Outlook
  • Current NSW Drivers licence
  • Current Working with Children’s check or ability to obtain

Salary and Benefits

Salary is paid a level 4 of the SCHADS award $59,280 - $61,256 plus super and salary sacrifice. Initial induction, training and ongoing supervision is provided. Vehicles are available for work purposes.

Job ID:

153007

Location:

Campbelltown

Closing Date:

19/09/2014



Youth Workers (Casual)

ProCare Personnel is currently seeking a broad range of experienced Casual Workers. We would like to invite workers who have a diversity of skills from sector to work as Residential Youth Worker & Child and Family Support workers to fill vacancies in rosters in various Out of Home Care services within residential environments including supervised contacts for Child Safety and other services. The aim is to provide support to families with a focus on child protection and family intervention, in particular reunification of families with community access and some personal care. Locations are varied within the community or in-home based locations across the south-east region.

To be Successful:

  • Experience working in the Child Protection sector, Residential Care sector or Community access or similar
  • Demonstrated working knowledge of the Disability Service and Child Protection Acts
  • Knowledge and ability to engage and effectively support children and young people with a disability
  • Experience working within a Trauma Informed framework (Therapeutic Crisis Intervention training highly regarded)
  • Current Working With Children Check (or ability to obtain)
  • Minimum Certificate IV level qualification in Youth Work or related field with demonstrated youth work experience
  • Strong communication and reporting writing skills
  • Demonstrated reporting skills and computer literacy
  • Demonstrated knowledge and awareness of trauma and attachment frameworks
  • Residential Care Workers are required to use their own vehicle and therefore must hold comprehensive car insurance (kilometric allowance paid)
  • Must have good availability for day shifts, sleep overs shifts, evenings and weekend shifts

Desirable:

  • Therapeutic Crisis Intervention (TCI) trained and some personal care experience
  • Current LCS2 check
  • Current First Aid Certificate
  • Child and baby car seats/ boosters or ability to acquire
  • Awareness and understanding of other cultures and an ability to communicate effectively with culturally diverse clients
  • Capacity to draw on a range of theoretical approaches to support the development of life skills in young people; parenting skills and community capacity engagement.

Salary & Benefits

Salary is paid between $25 to $32 per hour plus weekend penalties; sleep over allowance and reimbursement of motor vehicle expenses per kilometer

Job ID:

149199

Location:

Toowoomba Region; Brisbane - North and South, Logan, Ipswich, and Gold Coast

Closing Date:

28/09/2014



Care and Protection Officers

About the Organisation

Our customer is a government department that works in partnership with the community and is responsible for providing care and protection services to children and young people within the capital territory region.

About the Role

Our customer is seeking experience practitioners to fill multiple new positions to provide high quality delivery of services to children and families in accordance with the objectives and statutory responsibilities as set out under the Act. We are seeking highly skilled Case Managers with a minimum of 12 months experience, to deliver the provision of culturally appropriate casework, intervention and referral services to children and families using a range of techniques while maintaining accurate case records consistent with case management requirements.

The roles are for an immediate start and are located in Canberra. With both contract and permanent positions available; professionals on a working visa are encouraged to apply as employer sponsorship is available. The roles will operates across a range of teams within the service with the key practice approach being child centred, family focused, culturally competent and strengths and evidence based.

Key Responsibilities:

  • Demonstrate high quality service delivery to children and families in accordance with the objectives and statutory responsibilities as outline in the legislation.
  • Ability to provide culturally appropriate casework, intervention and referral services to children, and families using a range of techniques including crisis intervention, family support, consultation, counselling, conflict resolution, liaison, advocacy and negotiation.
  • Demonstrate a high level of competent information and advice on complex casework matters to assist decision-making by courts and in matters where medical, police services and other stakeholders are involved.
  • Maintaining accurate case records consistent with Care and Protection case management requirements, prepare high standard written reports and undertake appraisals and assessments.

To be Successful:

  • Relevant Tertiary Qualifications in Social Work, Psychology, Social Welfare, Social Science or related discipline.
  • Demonstrate extensive experience in the provision of complex case management services to children and families at risk, including demonstrated ability to undertake complex investigations of children in need of care and protection and a sound understanding of the statutory legislation and its application to policies and procedures
  • Demonstrated problem-solving skills and the ability to manage conflicting priorities, meet deadlines and implement strategies to ensure equity of service and quality outcomes for clients
  • Demonstrated ability to manage a diverse and high volume work load; keep up to date data entry and service documentation; develop and maintain collaborative external working relationships and networks; and operate from Client Centred approach.
  • Demonstrated high quality analytical, interpersonal skills both verbal and written including computer skills (Microsoft) and client database applications
  • An understanding and willingness to uphold organisation mission, vision and values
  • Current drivers licence including the ability to undertake a current registration issued under the Working with Vulnerable People (Background Checking) ACT 2011.

Salary & Benefits

The salary range for these roles depending on experience is $54, 414 - $81, 100 plus super.

Job ID:

152945

Location:

Canberra

Closing Date:

26/09/2014



Child and Family Support Worker (casual)

Child and Family Support Worker (casual)

Currently seeking experienced Child and Family Support workers for casual supervised contacts for Child Safety and other services aiming to support families with a focus on child protection and family intervention, in particular reunification of families. Community or in-home based locations.

To be successful

  • Minimum Diploma level qualification in a related field
  • Experience preferably in a Statutory or similar environment. University practicum experience will also be considered.
  • Awareness of the Child Protection Act 1999
  • Strong reporting writing skills
  • Child and Family Support Workers are required to use their own vehicle if required and therefore must hold comprehensive car insurance and have a safe roadworthy vehicle with anchor points fitted.
  • Good communication, analytical and computer skills.

Desirable

  • Child and baby car seats/ boosters or ability to acquire
  • Awareness and understanding of Aboriginal Culture and an ability to communicate effectively with Aboriginal people.
  • Capacity to draw on a range of theoretical approaches to support the development of parenting skill and capacity.

Salary & Benefits

Between $25 to $32 per hour plus weekend penalties and reimbursement of motor vehicle expenses per kilometer

Job ID:

151901

Location:

Ipswich, Brisbane south, Logan, Beenleigh, Bayside

Closing Date:

26/09/2014



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