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Youth Workers (Casual)

ProCare Personnel is currently seeking a broad range of experienced Casual Workers. We would like to invite workers who have a diversity of skills from sector to work as Residential Youth Worker & Child and Family Support workers to fill vacancies in rosters in various Out of Home Care services within residential environments including supervised contacts for Child Safety and other services. The aim is to provide support to families with a focus on child protection and family intervention, in particular reunification of families with community access and some personal care. Locations are varied within the community or in-home based locations across the south-east region.

To be Successful:

  • Experience working in the Child Protection sector, Residential Care sector or Community access or similar
  • Demonstrated working knowledge of the Disability Service and Child Protection Acts
  • Knowledge and ability to engage and effectively support children and young people with a disability
  • Experience working within a Trauma Informed framework (Therapeutic Crisis Intervention training highly regarded)
  • Current Working With Children Check (or ability to obtain)
  • Minimum Certificate IV level qualification in Youth Work or related field with demonstrated youth work experience
  • Strong communication and reporting writing skills
  • Demonstrated reporting skills and computer literacy
  • Demonstrated knowledge and awareness of trauma and attachment frameworks
  • Residential Care Workers are required to use their own vehicle and therefore must hold comprehensive car insurance (kilometric allowance paid)
  • Must have good availability for day shifts, sleep overs shifts, evenings and weekend shifts

Desirable:

  • Therapeutic Crisis Intervention (TCI) trained and some personal care experience
  • Current LCS2 check
  • Current First Aid Certificate
  • Child and baby car seats/ boosters or ability to acquire
  • Awareness and understanding of other cultures and an ability to communicate effectively with culturally diverse clients
  • Capacity to draw on a range of theoretical approaches to support the development of life skills in young people; parenting skills and community capacity engagement.

Salary & Benefits

Salary is paid between $25 to $32 per hour plus weekend penalties; sleep over allowance and reimbursement of motor vehicle expenses per kilometer

Job ID:

149199

Location:

Toowoomba Region; Brisbane - North and South, Logan, Ipswich, and Gold Coast

Closing Date:

12/01/2015



Operations Manager

The Service

Our customer is a long standing non-government organisation providing a suite of services to vulnerable members of the community. Established for over 20 years, this service was established initially to provide services to people with a disability. With successful expansion Nationally across Australia and New Zealand, this organisation provides services to older persons, people with a disability, Foster Care support, residential services for young people, therapeutic case management for children and young people and clinical support.

This organisation builds its service delivery on the ethos of community consultation and participation, partnering with key Government and NGO stakeholders to ensure seamless service delivery for children, young people and adults with complex and varied needs.

The Role

On behalf of our customer we are seeking an Operations Manager to join their Townsville office. This permanent full time opportunity will be responsible for the service delivery for Out Of Home Care services and disability programs. Working closely with the Area Manager for FNQ, 2 Program Managers and up to 84 direct care and case management staff, this role requires a dynamic, self-directed leader to monitor and implement client centred practice and develop and maintain positive working partnerships with services within the region.

Key Responsibilities

  • Oversee and manage the Out Of Home Care programs for children and young people and services relating to young people and adults with a disability
  • Develop and maintain strong working partnerships with key stakeholders including the Department, NGO services, mental health services, Foster Carers and associated specialists
  • Provide line management to 2 Program Managers who are responsible for the OOHC and disability programs, administrative staff, Case Managers and direct care staff as required
  • Manage services and programs within a budget
  • Identify and manage risk and issues arising in the course of case management
  • Provide regular reporting and raise contentious issues with Area Operations Manager
  • Participate in a rostered Oncall service

To be Successful

  • Tertiary Degree qualifications in Social Work, Psychology, Human Services or similar
  • Demonstrated knowledge and experience of contemporary child protection issues and issues relating to vulnerable members of the community
  • Demonstrated experience providing line management to a diverse team of staff with the ability to provide formal and informal supervision, identify areas for development and training and effectively manage performance related issues
  • Demonstrated experience building and maintaining positive working relationships with key stakeholders to further develop community participation and consultation
  • Demonstrated experience managing budget responsibilities and provide formal reporting; meeting strict deadlines
  • Demonstrated effective time management with the ability to self-manage, problem solve and make ethical, sound decisions in compliance with organisational policies and procedures
  • Demonstrated ability to work with people from diverse cultural backgrounds with specific reference to Aboriginal and Torres Strait Island communities
  • Demonstrated ability to effectively manage a busy, dynamic work environment, ability to identify and mitigate potential risk of case management practices and effectively manage contentious issues
  • Current Qld Drivers license
  • Current Working with Children’s Check or ability to obtain
  • Current Criminal History check or ability to obtain

Salary and Benefits

This permanent full time position is paid at $83K - $100K dependant on skills and experience plus super and salary sacrifice options. A vehicle is available for personal use plus mobile and laptop.

Job ID:

153219

Location:

Townsville

Closing Date:

09/01/2015



Residential Youth Worker (casual)

ProCare Personnel is currently seeking experienced Residential Youth Workers to fill vacancies in rosters in various Out of Home Care services by providing care and support to children and young people within residential environments across the south-east region.

To be Successful:

  • Experience working in the Child Protection sector, Residential Care sector or similar
  • Current Working With Children Check (or ability to obtain)
  • Minimum Certificate IV level qualification in Youth Work or related field with demonstrated youth work experience
  • Demonstrated reporting skills and computer literacy
  • Demonstrated knowledge and awareness of trauma and attachment frameworks
  • Residential Care Workers are required to use their own vehicle and therefore must hold comprehensive car insurance (kilometric allowance paid)
  • Must have good availability for day shifts, sleep overs shifts, evenings and weekend shifts

Desirable:

  • Therapeutic Crisis Intervention (TCI) trained
  • Current LCS2 check
  • Current First Aid Certificate

Salary & Benefits

Salary is paid between $25 - 32 per hour plus night and weekend penalties

Job ID:

151900

Location:

Gold Coast, Logan, Brisbane North, Brisbane south, Ipswich, Toowoomba

Closing Date:

30/01/2015



Women's Counsellor (part time)

The Organisation

This not for profit community based organisation provides a National service to vulnerable families, children and young people. This well-established organisation works from an ethos of social justice, strengths based and woman-focussed frameworks, engaging with communities to inspire a sense of belonging and social change through pursuing innovation and progress to overcome barriers and opposition. This organisation delivers approximately 145 services from 63 locations across NSW, Queensland, Victoria and the Northern Territory.

The Role

On behalf of our customer we are seeking an experienced counsellor to work within the Centre for Women, Children and Family Health. This is a permanent part time role working 3 or 4 days per week, located in the Campbelltown region. Travel one day per week within business hours to provide outreach services to other sites may be required. Full time may also be considered.

Key Responsibilities

  • Respond to and address the physical, emotional and social needs of women affected by domestic and family violence
  • Engage in culturally appropriate ways to address barriers of access and health needs for Aboriginal women and their children
  • Provide education and information to internal staff and other service providers to adopt a respectful and responsive work practice to promote positive health and wellbeing
  • Provide crisis, short and longer term counselling for women impacted by domestic and family violence
  • Provide therapeutic case management support to address the impact and effects of violence and abuse and work within a woman-focused and strengths based practice framework
  • Assess risk and develop safety plans for women where there are significant indicators leading to self-harm, violence and child protection concerns
  • Provide information, referral and advocacy to assist women to access relevant community based services
  • Plan, develop and co-facilitate innovative group work and health promotion workshops
  • Participate in the delivery of outreach services as negotiated
  • Develop and maintain working relationships with key stakeholders

To Be Successful

  • Completed Degree qualifications in Social Work, Psychology, Human Services or similar essential
  • Demonstrated significant experience providing counselling services to women affected by domestic violence
  • Demonstrated experience providing crisis intervention and case management supports to address immediate needs and longer term goals
  • Demonstrated knowledge of the complex dynamics of domestic violence and the impact and effects of violence and trauma on the health of women and their children
  • Demonstrated working knowledge of the relevant legislation relating to domestic violence, mental health and child protection
  • Experience in planning and facilitating groups and health promotion activities
  • Demonstrated ability to engage in a culturally appropriate and sensitive manner
  • Well-developed liaison, advocacy and negotiation skills
  • Sound verbal and written skills, including use of Microsoft Office Suites and Outlook
  • Current NSW Drivers licence
  • Current Working with Children’s check or ability to obtain

Salary and Benefits

Salary is paid a level 4 of the SCHADS award $59,280 - $61,256 pro rata ($30.92 p.h) plus super and salary sacrifice. Initial induction, training and ongoing supervision is provided. Vehicles are available for work purposes.

Job ID:

153213

Location:

Campbelltown

Closing Date:

04/01/2015



Mental Health Support Worker

The Organisation

Our customer is a long standing non-government organisation providing a suite of services to vulnerable members of the community. Established for over 20 years, this service was established initially to provide services to people with a disability. With successful expansion Nationally across Australia and New Zealand, this organisation provides services to older persons, people with a disability, Foster Care support, residential services for young people, therapeutic case management for children and young people and clinical support.

The Role

On behalf of our customer we are seeking a Mental Health Support Worker. This is a casual role located in the Ipswich region. This position works 8 hour shifts up to 38 hours per week. This role provides day support and night work is not required; although flexibility in start and finish times is essential.

This position will work within a newly developed program providing in home and community support for adults with a mental illness aged 18-65 years. This role includes the provision of direct support to clients, developing and maintaining a supportive and safe working environment, and the delivery of quality services to, and outcomes for, people with a mental illness. The role involves working in a team-based environment and the emphasis may vary from group work to one-on-one work dependant on client need.

Key Responsibilities

Establish rapport with clients with a mental illness and assist them to develop skills for living within the community, in a direct support role by:
  • Promoting the dignity, independence, choice and rights of each client in accordance with the Disability Services Act and Standards
  • Providing up-to-date information and advice to Team Leaders and/or Regional Manager
  • Liaising with the Team Leader regarding any complaints/grievances
  • Maintaining all necessary records and provide reports as required
  • Effectively manage critical incidents within the guidelines of the organisation
  • Planning, implementing, and monitoring Individual plans; ensuring they meet the individual clients’ personal needs and choices and maximise quality of life
  • Ensure that clients’ individual needs are met by providing support and access to services, which enables the consumer to achieve valued roles in the community and/or work opportunities

To Be Successful

  • Minimum Certificate III in Community Services or similar and/or qualifications in Health
  • Highly developed teamwork skills
  • Demonstrated experience providing a creative and flexible approach to people with mental health needs
  • Demonstrated experience implementing service agreements and support plans tailored to individual need
  • Commitment to improving the quality of life, skills and independence of people with a mental illness
  • Written and oral communication skills of a high order
  • Ability to work flexible hours throughout the week, with some weekend work possible
  • Current Driver Licence
  • Current Senior First Aid Certificate or willingness to obtain in first three (3) months of employment

Salary & Benefits

The hourly rate is paid at $35.76 per hour plus super and salary sacrifice. Penalty rates apply as required. Vehicles are available for work purposes.

Job ID:

153222

Location:

Ipswich

Closing Date:

09/01/2015



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